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Christine Curphey

Empowering Our Customers: The Power of Weekly Training Webinars at Kangarootime

  • August 22, 2024

At Kangarootime, we understand that providing exceptional software solutions is only half the battle. The other half lies in ensuring that our customers are fully equipped to maximise the value of the tools. We are committed to offering consistent, high-quality training through our regular interactive webinars.

Why Regular Training?

The Early Childhood Education and Care sector is dynamic, with evolving needs and challenges. To keep up with these changes, our software is regularly updated with new features, improvements, and best practices. Our weekly training webinars are designed to keep our customers up-to-date and ensure they have the knowledge and confidence to use our platform to its fullest potential.

What Makes Our Training Webinars Unique?

  1. Tailored Content: Each webinar is crafted with our customers’ needs in mind. We listen to feedback, analyse support queries, and monitor sector trends to identify the topics that matter most. Whether it’s a new feature rollout, a deep dive into existing functionalities, or tips for optimising workflows, our webinars are designed to provide practical, actionable insights.
  2. Accessible Learning: We recognise that our customers have busy schedules, so we’ve made our training webinars concise and focused. Each webinar runs for no more than 30 minutes, allowing users to quickly gain the necessary knowledge without disrupting their day.
  3. Engagement and Support: Our training sessions are more than just passive learning experiences. We encourage customer engagement by incorporating Q&A segments and offering follow-up resources. Our support team is always on hand to assist with any questions, ensuring that our customers feel supported every step of the way.

The Benefits of Continuous Training

Our commitment to regular training webinars extends beyond simply educating our customers—it’s about empowering them. By regularly engaging with our content, customers can:

  • Stay Ahead of the Curve: With weekly updates, customers are always in the loop about the latest features and best practices, helping them stay competitive in their field.
  • Enhance Efficiency: Knowledge is power, and by mastering our software, customers can streamline their operations, saving time and reducing errors.
  • Build Confidence: Continuous learning fosters confidence. The more our customers know about our platform, the more they can leverage its full potential to benefit their business.

Looking Ahead

As we continue to evolve, so too will our training programs. We’re committed to refining our content, incorporating customer feedback, and exploring new ways to deliver value through our training webinars. At Kangarootime, our customers’ success is our success, and we’re excited to continue this journey together.

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